SUPPORT
How can we help?
AnyBio supports the technical operation of the AnyBio app and the AnyBio infrastructure used by your care team. For medical questions or emergencies, this is not the right channel — see below for where to go instead.
Medical emergency?
If you are experiencing a medical emergency, call 911 (or your local emergency number). This support address is for questions about the AnyBio app — it is not monitored for medical concerns and cannot replace emergency services.
Questions about your program or your health
If you have questions about your program (medications, symptoms, what your data means, whether to do something differently), contact your care team. Your care team owns the clinical decisions; AnyBio handles the data infrastructure underneath. You can find your care team’s contact information in your program enrollment materials or inside the AnyBio app.
Technical support
For questions about the AnyBio app itself — signing in, syncing data, connecting a wearable device, or anything else app-related — email support@anybio.io.
We respond within one business day for routine requests.
What to include in your message
To help us help you faster, include:
- Your device and operating system (for example, iPhone 14 on iOS 17.4)
- The AnyBio app version (visible in the app’s Settings screen)
- A short description of what you were doing and what happened
- A screenshot if the issue is visual